Introduction
CrucialLogics, a Canadian-based technology leader with operations in the USA and Canada, empowers Managed Service Providers (MSPs) and cloud distributors across North America to streamline cloud services through a unified experience.
The Challenge
CrucialLogics approached CloudCockpit after becoming a Microsoft Direct partner, seeking a solution specifically tailored to Microsoft offerings. They were searching for a platform that could integrate seamlessly with Autotask for billing management.
To align with growth objectives, the platform needed to handle multi-currency operations and facilitate Microsoft Operations and Billing across different countries within a single portal.
It also had to provide a dedicated portal and dashboard, while streamlining customer sales, management, and billing.
By providing a platform where customers can directly view their Azure consumption, acquire licenses, and manage their tenants, CrucialLogics was able to grow while elevating the level of service to their customers.
CrucialLogics identified CloudCockpit as the right fit to support their growth, empowering them to operate with greater speed and efficiency.
The Solution
In discussions with CloudCockpit, it quickly became clear that our platform aligned with CrucialLogics’ goals. "From the first interaction, CloudCockpit was responsive and most important partner focus. CloudCockpit is a crucial part of our growth." said Amol Joshi, CEO of CrucialLogics.
With CloudCockpit, CrucialLogics automates key business processes, providing customers with a flexible, self-service experience. CloudCockpit’s Customer Success Team also provided valuable support through setup and trials, showcasing the platform's full capabilities.
Now, CrucialLogics’ partners can easily purchase, manage, and scale subscriptions. In 2024, CrucialLogics achieved over 74% growth, with CloudCockpit integral to this success.
CloudCockpit has proven essential for subscription management, billing, and customer self-service, allowing CrucialLogics to save time and Increase operational effencicy.